Last Updated: March 2025
Shenzhen Starmax Technology Co., Ltd. (hereinafter referred to as "Runmefit" or "we") is committed to protecting your privacy and complying with applicable data protection and privacy laws. This privacy policy is designed to help you understand what information is collected when you use our products and services, and how we process and use that information. If you have any questions after reading this privacy policy, please contact us at the email address provided at the end of this document.
When you use our products and services, we may collect the following types of information:
If you create an account on our application, you may be required to provide your country/region, email address, password, date of birth, gender, height, and weight. You may also choose to provide additional details such as your nickname, weight goal, step goal, profile picture, etc.
This includes data such as step count, distance, speed, exercise duration, calories burned, sleep duration, heart rate, blood pressure, blood oxygen levels, body temperature, walking time, exercise type, detailed records for each type of exercise, and badges (we award virtual badges based on your activity).
When you use location-based services—such as initiating outdoor exercise mode, checking the weather, or selecting your region—GPS data will be used. If you do not grant permission to access your device's GPS, we will not collect this information.
We collect information about your device and app usage, including configuration data, device MAC address, model/version, serial number, firmware version, language, app version, phone OS version, device settings, IP address, network type, and device identifiers.
When using various features of our devices and applications, you may provide service-related data such as reminder settings or exercise records. For instance:
If you have any questions or suggestions regarding our products or services, you can submit feedback via the "My > Feedback" section. We will collect your feedback and contact details to better understand and address any issues you may encounter.
We may collect usage data when you use our devices or applications, such as records of account creation or login, account-device pairing, device reboot counts, network usage, system errors, crashes, reboots, and upgrade details. Logs from the past 7 days are stored locally, and older logs are automatically deleted. Unless necessary for maintenance or device diagnostics and with your consent, we do not actively collect these logs.
When using our products as a guest (without registering or logging in), you can only access limited services. In this mode, personal data (e.g., nickname, gender, height, weight, date of birth, and fitness/health data) is stored locally on your device and is not uploaded.
When using push notifications, we may obtain a list of applications on your device (such as phone, contacts, and other apps) and access their notification statuses.
After account creation, your fitness and wellness data will be uploaded to our servers for storage and processing. This data is used to provide services, and we employ reasonable technical and administrative measures to protect it.
We may also collect other types of information that are aggregated, anonymized, or de-identified so that it cannot be directly or indirectly linked to an individual.
We use the information collected for the following purposes:
We may collect log information that does not involve personal data (e.g., error codes from hardware issues, reboot logs, Bluetooth connection logs, and anonymized usage data if you opt in) for overall analysis to address errors, monitor usage, and optimize our services.
We will not sell your personal information to any third party for any purpose. We will seek your explicit consent before sharing any personal or sensitive personal data. We will not disclose or transfer your personal information to any unaffiliated third party unless:
In response to your request, such as when you authorize sharing your personal information with a third-party device or platform. Please review the third party's privacy policy as your activities on that platform will no longer be governed by this privacy policy.
We may share your personal information under the following circumstances:
To enable certain features to function properly, we may share your personal information with service providers for the purposes of monitoring and analyzing service usage.
We may share your information with other authorized partners to provide you with certain products or services.
We may engage third-party providers to help us deliver Runmefit services. You may choose whether or not to use these third-party services. When you do use them, those third parties may collect your information. We strongly recommend reviewing the privacy policies of these third-party services, just as you do ours. We are not responsible for how these third parties use the personal information they collect from you, nor can we control their usage. These service providers are granted access to your personal data only as necessary to deliver Runmefit services on our behalf and are obligated not to disclose or use it for any other purpose.
We support third-party login options including Apple ID, Facebook, and Google accounts. When you create an account using these methods, we may collect information such as your country/region, email address, password, profile picture, nickname, phone number, gender, and birthday.
In providing Runmefit services, we collect your geographic information and share it with map service providers—namely, Apple Inc. and Google LLC. For details on data collection and processing, please refer to the respective privacy policies of these map providers. You may disable GPS on your device to stop location data collection. We integrate location SDKs from Apple Inc. and Google LLC for map display and location services. For more details on the companies, organizations, and individuals involved, please click below:
If your device supports weather push notifications, your location data will be sent from your device to the weather service provider, Hefeng Internet Technology (Beijing) Co., Ltd., to obtain weather information for your area. You can disable weather push notifications at any time in "Device > Weather Push" to stop sharing this information. Your personal data will be anonymized so that it cannot be used to identify or locate you.
We are committed to ensuring the security of your personal information. To protect your data, we implement all practicable measures including encryption, authentication tools, and secure servers. We adopt reasonable administrative, technical, and physical safeguards to prevent unauthorized access, disclosure, or other risks associated with your personal information.
For Runmefit users, when you create an account and use our services, your data will be stored on servers operated by Amazon Web Services, Inc. located in the United States. We will take appropriate measures to ensure that all data transfers adhere to the data protection requirements applicable in your jurisdiction. You have the right to be informed about the protective measures Runmefit has implemented for transferring your personal information.
When you use our products and services, we may collect and store your information. As long as you keep your account in use, we may continue to store your data. However, if you deactivate your account or request deletion, we will delete or anonymize your information promptly, and in any event no later than 90 days from your deletion request, except where otherwise required by law.
Runmefit respects the confidentiality of your personal information and ensures that you can exercise your rights. Under this privacy policy and applicable laws, you have the right to:
You may access the information we hold about you through the "My > Personal Information" section in the application. If you are unable to do so, please contact us. We will provide you with a copy of your personal information free of charge, although we may charge a reasonable fee for additional requests based on applicable law and actual costs.
You have the right to request that we correct any incomplete or inaccurate information. You can directly update your personal information via the “My > Personal Information” section.
You may choose to opt out of certain uses and disclosures of your personal information. If you have consented to the processing of your personal or sensitive personal information, you can withdraw such consent at any time by contacting us. However, note that certain personal information is necessary for us to provide our services, and failure to provide it may limit our ability to serve you.
If we do not have sufficient grounds to continue processing your personal information, you have the right to request its deletion. You may also deactivate your account or clear cloud-stored data to delete or permanently anonymize the relevant information.
Where technically feasible, we will provide your personal information to you or a third party of your choice in a structured, commonly used, machine-readable format. This right applies only to information you initially consented to be used or that we collected for the performance of a contract.
You have the right to access, correct, or delete the data you have uploaded to our servers at any time through the settings in the application or by contacting customer service.
Our products and services are primarily intended for adults. Children are not permitted to create their own user accounts without parental or guardian consent. In cases where personal data of children is collected with parental consent, we will use or disclose such data only if permitted by law, with explicit parental or guardian consent, or if necessary to protect the child's interests. Although local laws vary, we consider anyone under the age of 13 to be a child. If we discover that we have collected personal data from a child without verifiable parental consent, we will make every effort to promptly delete such data.
We regularly review and may update this privacy policy to reflect changes in our information practices. By continuing to use our products or services after an updated privacy policy is published, you are deemed to have accepted the updated policy. If you do not agree with any part of this privacy policy at any time, you must immediately stop using our products and services.
If you have any questions regarding this privacy policy or the collection, use, or disclosure of your personal information by Runmefit, or if you believe your rights under this policy have not been fully protected, please contact us at:
Email: feedback@runmefit.com